Sustainability & Environmental Impact
What steps do you take to reduce environmental impact?
We actively work to minimise our environmental impact by maximising recycling, reducing landfill use, maintaining efficient operations, and continually reviewing our processes.
How much waste do you recycle?
We aim to recycle and recover as much waste as possible. Recycling rates vary depending on waste type, but our priority is always to divert material from landfill wherever feasible.
Do you follow the waste hierarchy?
Yes. Our waste management approach follows the waste hierarchy: prevention, reuse, recycling, recovery, and disposal as a last resort.
How do you ensure waste is disposed of responsibly?
All waste is handled, transported, and processed in line with environmental regulations and is taken only to licensed and approved facilities.
Are you a licensed waste carrier?
Yes. We are a fully licensed waste carrier and operate in compliance with all environmental legislation.
Do you provide waste transfer notes and documentation?
Yes. We supply all required waste transfer notes and documentation to ensure full traceability and compliance.
What do you do with recyclable materials?
Recyclable materials are segregated and sent to approved recycling facilities where they are processed and reused.
How do you manage hazardous waste?
Hazardous waste is identified, handled, and disposed of in accordance with strict environmental and safety regulations. Customers must notify us in advance if hazardous materials are present.
Do you use environmentally friendly plant and vehicles?
We invest in modern, fuel-efficient plant and vehicles to reduce emissions and improve environmental performance.
Are your operators trained in environmental awareness?
Yes. Our team receives training on environmental best practices, waste segregation, and pollution prevention.
Do you support sustainable construction practices?
Yes. We work closely with contractors and developers to support sustainable site practices, including responsible waste management and efficient use of resources.
How can customers help improve sustainability?
Customers can help by segregating waste where possible, avoiding prohibited items, and providing accurate information about waste types prior to collection.
Health & Safety
Do you operate in line with health and safety regulations?
Yes. All our operations are carried out in full compliance with current health and safety legislation and industry best practices. DLS are an ISO 45001 Accredited Company.
Are your staff trained and qualified?
Yes. All staff and operators are fully trained, experienced, and competent for the work they undertake. Relevant certifications and ongoing training are maintained.
Do you provide risk assessments and method statements (RAMS)?
Yes. Risk assessments and method statements can be provided upon request for commercial and site-based work.
Is personal protective equipment (PPE) worn on site?
Yes. Our operatives always wear appropriate PPE, including high-visibility clothing, helmets, gloves, and safety footwear where required.
How are accidents or incidents handled?
All incidents and near misses are reported, recorded, and investigated to ensure corrective actions are taken and risks are minimised.
Do you carry appropriate insurance?
Yes. We hold full public liability insurance, employer’s liability insurance, and any other required cover for our services.
Research & Development (R&D)
What does R&D mean within your business?
R&D focuses on improving our services through innovation, testing new methods, and investing in better equipment, processes, and technologies.
How do you invest in research and development?
We continually invest in new plant, vehicles, and systems, as well as trialling improved waste processing methods and operational efficiencies.
What areas does your R&D focus on?
Our R&D activities focus on waste reduction, increased recycling rates, plant efficiency, safety improvements, and reducing environmental impact.
Do you develop new waste management solutions?
Yes. We regularly review and improve our waste handling, segregation, and disposal processes to deliver more effective and sustainable solutions.
How does R&D benefit your customers?
Ongoing R&D allows us to offer more efficient services, improved reliability, reduced downtime, enhanced safety, and more environmentally responsible waste management.
Do you invest in cleaner and more efficient plant machinery?
Yes. We invest in modern plant and equipment that improves fuel efficiency, lowers emissions, and enhances site safety and performance.
Do you use technology to improve operations?
Yes. We utilise modern tracking, scheduling, and monitoring systems to improve efficiency, reduce waste movement, and minimise environmental impact.
Do you trial new materials or methods?
Where appropriate, we trial new materials, processes, and working methods to improve recycling outcomes and operational performance.
Is health, safety, and sustainability considered in R&D?
Absolutely. Health & safety and environmental impact are key considerations in all R&D activities and operational improvements.
Do you work with partners or suppliers on innovation?
Yes. We work with suppliers, manufacturers, and industry partners to stay at the forefront of industry developments.
How do you measure the success of R&D initiatives?
Success is measured through improved efficiency, reduced waste to landfill, lower emissions, improved safety performance, and positive customer feedback.